KitchenAid KFGU766V Cooktop Repair Visit

On a KFGU766V the complaint is usually specific to one cooking position. One zone cold while its neighbors heat tells us the problem is local, either in that zone’s switch, its connection or its heating part, and it saves you from paying for work on parts that are fine.
The opposite case matters just as much. A zone that stays at full heat no matter where the knob sits points to a switch that has stuck closed, and we shut that circuit off at once because it can overheat cookware and the glass above it. We also look closely at the glass for chips and hairline cracks, since a damaged surface should not stay in service.
Most KFGU766V cooktops we see carry a KFGU766VSS label, with plate codes 00 to 02. We quote the repair in writing first and stand behind it with a 30-day workmanship warranty.
Almost never. We test that one position for power, then its switch and heating part, and replace only the failed piece. The rest of the surface keeps working the way it always has.
Switch off the breaker for the cooktop and call us. A stuck switch can keep the zone energized, which is a hazard for the glass and for anything sitting on it. We replace that switch after testing the circuit.
We advise against it. Chips can spread under heat, and the damage may reach the parts below. We inspect the glass and tell you plainly whether it can be handled or must be replaced.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.