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Model library · KitchenAid Cooktop

KCES950H

KitchenAid KCES950H Touch Cooktop Service

KitchenAid cooktop

Most common issues on this model

  1. Touch pads slow or dead
  2. One element not heating
  3. Relay leaving one element dead
  4. Chipped or cracked surface

The KCES950H is a 30-inch electric cooktop with five elements and touch activated controls, also sold as the KCES950HBL and KCES950HSS. With no knobs to wear, trouble usually shows up at the touch panel or in a single element.

We start with the panel: dry it, reseat its connection, test each pad. If one element stays dead while the rest work, we test its relay and the element itself before suggesting a board. The glass surface is examined for chips as well. Because there are no knobs, the whole interface is the glass panel, which makes moisture and spills the main enemy. After each repair we run all five elements at several levels and check that the pads respond on the first touch every time.

Our price comes in writing first, and the repair has a 30-day workmanship warranty.

Key features

  • 30-inch electric cooktop
  • 5 elements
  • Touch activated controls
  • Sold as KCES950HBL and KCES950HSS
→Codes

Error codes this model can show

KCES950HKCES950H questions
The touch pads on my KCES950H respond slowly. Is the board failing?

Moisture or a loose connection can do that. We dry the panel, reseat the connector and test each pad, and recommend a new board only if the tests point to it.

One element is dead on my KCES950H. Do I need a new cooktop?

No. We test that element's relay and the element itself, then replace only the failed part. The rest of the surface continues working. We never replace the whole surface for one element.

Is the KCES950HSS the same cooktop?

It is the stainless version of base model KCES950H, so parts and service steps are the same. The finish only changes the trim color, and the plate tells us which panel and board belong in yours.

Book a visit

Book repair for your KCES950H

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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