KitchenAid KOWT100E Slow Cook Drawer Repair

The KOWT100E is a 30-inch slow cook warming drawer, also sold as the KOWT100EBS and KOWT100ESS. It is typically installed under a wall oven or in a cabinet next to a cooktop, where it does double duty as a place to hold dishes warm and to simmer food gently.
The slow cook role makes this drawer run longer and at lower temperatures than a standard warming drawer, so the element, the sensor and the control all stay busy. When it fails to hold heat, we check the sensor reading, test the element and look at the control before replacing anything.
We also check the drawer fit, since a gap lets out the warmth that slow cooking depends on. Price in writing first, with a 30-day workmanship warranty.
The slow cook setting depends on steady low heat. A sensor that reads high can shut the element off early, and a tired element may not recover. We test both and check the drawer seal.
Follow the use instructions for your model and keep food in proper covered cookware. If the drawer ever overheats or smells burnt, stop using it and call us for a check. Keep the drawer vents clear of foil or liners.
Yes. Heavy loads can bend the glides or wear the rollers. We adjust or replace them and confirm the drawer closes flush and evenly. We also check the cabinet fit around the drawer front.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.