Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent KitchenAid specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 903-2606 Schedule Service
Model library · KitchenAid Cooktop

KECD867X

KitchenAid KECD867X Cooktop Repair Service

KitchenAid cooktop

Most common issues on this model

  1. Terminals loosened by heat cycles
  2. Shafts worn smooth with use
  3. Zone that cycles off too soon
  4. Pan symbol blinking with no heat, on induction versions

Cooktops last a long time, and the KECD867X, sold as KECD867XBL and KECD867XSS, shows it in the wiring. After many heating cycles the insulation near the terminals grows stiff, and a connector that started tight can loosen. We lift the cooktop, look at the wire ends, and replace what has darkened. This is where we start on any older unit that works only some of the time.

Knob wear is next on the list. Sockets and shafts lose their grip, and the printed setting no longer matches what the switch is doing.

If a zone cuts out early, the limiter under the glass is tested; on an induction surface, a magnet test of the pan is the first move. A written price is yours before we begin, and the work has a 30-day warranty.

Key features

  • Switch shafts behind each knob
  • Protective limiters beneath the top
  • Variants: KECD867XBL and KECD867XSS
  • Discontinued model
→Codes

Error codes this model can show

KECD867XKECD867X questions
How do you know the KECD867X wiring needs replacing?

We look for darkened or stiff insulation and loose or discolored terminals with the cooktop lifted. Those are the signs. Wire that looks sound and tests well is left in place.

The KECD867X seems to heat differently from the dial setting. Why?

The knob and shaft are probably worn, so the mark is off from the switch position. We compare them with power off and replace the worn part. The switch is tested only if the knob proves sound.

What do you check on a KECD867X induction zone that will not start?

First that the pan is magnetic and flat, then the coil, its sensor and the leads to the board. Each is measured before we propose a replacement.

Book a visit

Book repair for your KECD867X

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

☎ Call the desk ▤ Schedule Service