KitchenAid KEMS377D Superba Combo Oven
At 27 inches, the KEMS377D is a Superba combination of a thermal convection oven and a Crispwave microwave. Variants on record include the KEMS377DAL, KEMS377DBL, KEMS377DBS and KEMS377DWH4.
A service call starts with access, so we note how the oven is mounted and open the door fully before anything else. The keypad is the first working part to test, since pads wear unevenly and a dead one can stall a whole program. We then check the lamp holder and the door hinge, which see the most daily use.
Both the oven side and the microwave side finish with a heat test. Pricing is given in writing before any part is ordered, and a 30-day workmanship warranty covers the work. The turntable, if your oven has one, is tested at the same time.
Not always. We test each pad and the ribbon connection first. If the membrane has worn through, we replace the panel. If it is a connection, the fix is smaller.
Not safely. The width and the cutout differ, and parts do not always interchange between the two sizes. We match every part to your KEMS377D model number and rating plate before we order.
A scorched lamp holder is the likely cause, because poor contact makes each new bulb run hot. We replace the holder, check the wiring behind it for heat damage, and only then fit a new bulb.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
