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Error code · Range

KitchenAid Range Display “Locked”, “Lock” or “Loc”: Oven Lock Feature

On KitchenAid freestanding and slide-in ranges such as the KFEG500ESS and KFGG500ESS, Locked, Lock or Loc in the display tells you the lock feature is active. It shuts down the control pads and locks the oven…

Low risk · DIY check OK
Code
Locked, Lock or Loc
Appliance
Range
Brand
KitchenAid
Warranty
30-day workmanship

What Locked, Lock or Loc means

On KitchenAid freestanding and slide-in ranges such as the KFEG500ESS and KFGG500ESS, Locked, Lock or Loc in the display tells you the lock feature is active. It shuts down the control pads and locks the oven door to avoid unintended use of the oven. The lock is preset to unlocked, so someone has turned it on. To cook again, unlock the oven control and the oven door.

Common causes of Locked, Lock or Loc

  • The lock feature was turned on
  • Pads and door locked together
✓ One safe check you can try

1. Find the lock instructions for your control. 2. Unlock the oven control as the display shows. 3. Wait for the door to unlock; do not pull on it. 4. If the pads or door stay locked, switch the range off at the breaker for a minute and call us if nothing changes.

! Why to stop there
  • The lock is a feature, not an error, so a repair is rarely needed.
  • A door that will not release after unlocking needs the latch checked.
  • Our price is written first, and we give a 30-day warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Range codes

Locked, Lock or LocLocked, Lock or Loc questions
Why can't I open the oven door?

With the lock feature on, the door is locked along with the pads. Unlock the control and the door will release, so do not pull on it.

Is the lock on from the factory?

No. The lock is preset unlocked and has to be turned on, so someone set it, possibly by accident while cleaning the panel. Press the lock key as your control shows to turn it off.

When do I call you?

If the display shows the lock gone but the door stays locked, or the pads still do not respond, have the latch or control checked by a technician.

Book a visit

Still unsure about Locked, Lock or Loc?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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