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Error code · Microwave

KitchenAid Countertop Microwave Display “D1:0” or “D1:1”: Two-Step door setting

On KitchenAid countertop microwaves like the KCMS1555SSS or KCMS1655BSS, D1:0 or D1:1 shows whether the two-step door operation is enabled or disabled. EA means enabled and DI means disabled. This is a user setting, not an…

Low risk · DIY check OK
Code
D1:0 or D1:1
Appliance
Microwave
Brand
KitchenAid
Warranty
30-day workmanship

What D1:0 or D1:1 means

On KitchenAid countertop microwaves like the KCMS1555SSS or KCMS1655BSS, D1:0 or D1:1 shows whether the two-step door operation is enabled or disabled. EA means enabled and DI means disabled. This is a user setting, not an error code. The feature requires you to open the door in two steps, which adds a layer of child safety.

Common causes of D1:0 or D1:1

  • Someone changed the two-step door setting
  • The microwave was reset to a different default
  • You pressed the setting key sequence by accident
✓ One safe check you can try

1. Read the display: EA means the two-step door is on, DI means it is off. 2. Use the same key sequence that changed the setting to toggle it back. 3. Open and close the door to check how it behaves. 4. If the display remains stuck on D1, unplug the microwave for a minute and try again.

! Why to stop there
  • A setting needs no repair
  • A phone call can often settle it
  • We quote any actual repair in writing before we start
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Microwave codes

D1:0 or D1:1D1:0 or D1:1 questions
What does the two-step door do?

It makes you take two actions to open the door, which helps keep small children from opening it.

Why did my door suddenly need two steps?

The setting may have been enabled by mistake. Turn it off with the same key sequence.

Is D1:0 an error?

No. It reports the current setting of the feature, so it is a status message.

Book a visit

Still unsure about D1:0 or D1:1?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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