On KitchenAid over-the-range microwaves such as the KMHS120ESS, KMHC319ESS or KHMS155LSS, E62 reports a possible problem with a sensor, the appliance control board, or the wiring. It sits between E61 and E63 in a trio of…
On KitchenAid over-the-range microwaves such as the KMHS120ESS, KMHC319ESS or KHMS155LSS, E62 reports a possible problem with a sensor, the appliance control board, or the wiring. It sits between E61 and E63 in a trio of identical official wording. The microwave shows the code and usually refuses sensor programs, and sometimes all cooking.
1. Cancel the program. 2. Check that the door seal and cavity are clean and dry. 3. Pull the plug for a minute, then reconnect. 4. Try a short timed cycle with water. 5. A returning E62 means you should stop and call us.
Not by the official wording. The digits identify separate checks, but the descriptions and the steps are the same.
A loose connector can mimic a failed sensor. Checking it first can save a part.
An intermittent code usually still means a developing problem. Tell us when it appears, because that helps us find it.
A technician diagnoses it on site and gives you the price in writing before any work starts.