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Error code · Microwave

KitchenAid Countertop Microwave Setting EA: _0 / EA: _1 (DI): Two-step door opening

On KitchenAid countertop microwaves such as the KCMS1555SSS, EA and DI are not errors. The display shows whether the two-step door opening, a child safety function, is enabled (EA) or disabled (DI). An EA setting means…

Low risk · DIY check OK
Code
EA: _0 / EA: _1 (DI)
Appliance
Microwave
Brand
KitchenAid
Warranty
30-day workmanship

What EA: _0 / EA: _1 (DI) means

On KitchenAid countertop microwaves such as the KCMS1555SSS, EA and DI are not errors. The display shows whether the two-step door opening, a child safety function, is enabled (EA) or disabled (DI). An EA setting means the door needs two actions to open. A DI setting means the door opens normally. Your microwave is working as set. Neither shows a problem.

Common causes of EA: _0 / EA: _1 (DI)

  • Two-step door opening turned on or off from the settings
  • Setting changed by accident while pressing keys
✓ One safe check you can try

1. Read the display: EA means the child safety door opening is on, and DI means it is off. 2. Follow your model's key sequence to switch the setting. 3. Confirm that the door opens the way you want. 4. If the door will not open at all in DI, call us.

! Why to stop there
  • This is a setting, not a breakdown.
  • A door that fails to open in either state may have a latch problem.
  • We only visit if the door hardware misbehaves.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Microwave codes

EA: _0 / EA: _1 (DI)EA: _0 / EA: _1 (DI) questions
Is EA an error?

No. EA shows that the two-step door opening is enabled, a child safety function. It is a setting on your microwave. No. EA shows that the two-step door opening is enabled, which is a child safety function you can change.

Why does the door need two steps?

With the function on, the door cannot open with a single action, which helps keep small children from opening it. Switch it to DI if you prefer normal opening.

How is DI different?

DI means the function is disabled. The door opens with a single action. Neither is an error. DI means the function is disabled and the door opens with a single action. Neither state is an error or a repair.

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