KitchenAid Over-the-Range Microwave Code F2E1: user interface check

What F2E1 means

KitchenAid over-the-range microwaves like the KMHS120ESS, KMHC319ESS and KHMS155LSS show F2E1 when there may be a problem with the user interface, meaning the keypad, or the wiring attached to it. In practice the touch controls become unreliable. The display may hold the code, or some pads may work while others do not.

Common causes of F2E1

User interface panel failing
Connector or ribbon wiring loose
Control not accepting panel input

✓ One safe check you can try

1. Press Cancel and clear anything leaning on the panel. 2. Dry the panel gently. 3. Remove power for sixty seconds by unplugging or using the breaker. 4. Test the Clock pad. 5. If F2E1 stays, call us.

! Why to stop there

The panel and wiring need to be tested together
A technician can usually tell quickly whether the panel itself is bad
We provide the price in writing first and a 30-day workmanship warranty

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on SEKitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem F6 E7KitchenAid Combination Microwave Code F6 E7: Manager board for the upper cavity FC E7KitchenAid Over-the-Range Microwave Code FC E7: Appliance did not join the router F6 E8KitchenAid Combination Microwave Code F6 E8: Manager control stopped responding

F2E1F2E1 questions

Why do some pads work and others not?

Each pad is a separate contact on the panel. Failure often starts with one section, then spreads.

Is F2E1 on the microwave the same as F2E1 on a dishwasher?

No. Codes with the same letters can mean different things on other appliances. Here F2E1 is about the keypad.

Could a cleaner spray cause it?

Yes, liquid creeping behind the panel can upset the contacts. Use a damp cloth instead of a spray.