KitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again

What Registration Error means

On KitchenAid over-the-range microwave hood combinations such as the KMHS120ESS or KMLS311HSS, Registration Error appears when connecting the appliance to your account fails. To register, your smartphone or tablet must be connected to the internet, so first check that your home network is online by opening a web page. Cooking is not affected. Cooking is not affected, and the microwave itself is not at issue in most cases, so there is no rush to book a visit.

Common causes of Registration Error

Home network not connected to the internet
Phone or tablet offline during registration
Registration number entered wrongly

✓ One safe check you can try

1. Open a web page on your phone to confirm the internet works. 2. Restart the router if pages fail to load. 3. Repeat the registration steps in the app, entering the appliance number carefully. 4. If Registration Error stays after a working connection, contact us.

! Why to stop there

The cause is almost always on the network side.
A visit would not help until the connection works.
We help if the microwave itself seems unable to connect.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

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Registration ErrorRegistration Error questions

Does Registration Error mean the microwave is broken?

No. It means the app could not register the appliance. Check your internet and the number you entered, then try again. No. It means the app could not register the appliance, so check your internet and the number you entered.

What else can trigger it?

An offline phone, a router restart in progress, or a mistyped number. Make sure the phone is online before starting the registration. An offline phone, a router restarting, or a mistyped number can all trigger it.

When do you get involved?

When the network is healthy, the number is right and the registration still fails. Then we check the microwave's Wi-Fi side. When the network is fine, the number is right and registration still fails. That covers the connection side of the appliance.

KitchenAid Over-the-Range Microwave Message “Registration Error”: Check the home network and try again

What Registration Error means

Common causes of Registration Error

Other Microwave codes

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