Upright and chest freezers in garages and utility rooms face Houston heat all year. If contents are softening, the frost is heavy or the door will not seal, we can usually work out the cause in a single visit.

In the order we see them across Houston homes.
Freezers in the KitchenAid line include upright models with shelves and door bins, as well as the freezer drawers and bottom sections that come with refrigerator suites. Many Houston owners keep a second upright in a garage or back hall, and that is where we meet most of our freezer problems.
Heat is the main wear factor here. A freezer parked in a 95-degree garage works its compressor much harder than one in a cool kitchen, and condenser coils collect dust faster in an open space. Door gaskets also dry out and warp, letting humid air in, which becomes frost and then ice that jams fans and drains.
Our first checks are the actual temperature, the gasket seal, the coils, the fans, the defrost parts and the drain. We then explain what we found before any repair begins.
Trained on KitchenAid freezer controls and diagnostics.
Genuine OEM parts, stocked for the most common repairs.
A written price, approved by you before any work starts.
A 30-day workmanship warranty on every repair.
Extreme heat makes any freezer labor more and can cut its working years. It will usually run, but the compressor and condenser see extra load. We can check airflow around the unit and suggest where it breathes best.
If the food still has ice crystals and feels cold to the touch, it is generally treated as frozen. Anything that has fully thawed and warmed should be judged carefully, and when in doubt, many owners discard it.
Often yes when the problem is a fan, a gasket, a thermostat or a defrost part, because those cost far less than a new unit. We give you a written price so you can decide with the numbers in hand.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.