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Error code · Freezer

KitchenAid Freezer Drawer Message “Over Temp Alarm”: drawer warmer than safe for 4 hours

On KitchenAid undercounter double-drawer freezers such as the KUDF204KSB and KUDF204KPA, the Over Temperature feature alerts you when the freezer drawer stays above 6 degrees F (-14 degrees C) for four hours or longer. On refrigerator…

Medium · inspection needed
Code
Over Temp Alarm (double freezer drawers)
Appliance
Freezer
Brand
KitchenAid
Warranty
30-day workmanship

What Over Temp Alarm (double freezer drawers) means

On KitchenAid undercounter double-drawer freezers such as the KUDF204KSB and KUDF204KPA, the Over Temperature feature alerts you when the freezer drawer stays above 6 degrees F (-14 degrees C) for four hours or longer. On refrigerator drawer models the limit is 45 degrees F (7 degrees C). The alarm sounds and an indicator flashes until Reset Alarm is pressed. Frozen food in the drawer starts to warm up.

Common causes of Over Temp Alarm (double freezer drawers)

  • The drawer was left open or not closed fully.
  • A warm load or frequent opening raised the temperature.
  • Airflow to the condenser is blocked or the drawer seal is not sealing.
  • The cooling system is not keeping up.
✓ One safe check you can try

1. Push the drawer closed and check that nothing blocks the seal. 2. Press Reset Alarm to silence it. 3. Keep the drawer shut and avoid adding warm food. 4. Clean the grille at the front of the unit and keep airflow clear. 5. If the alarm returns after four hours, check food safety and call us.

! Why to stop there
  • Food in the drawer is at risk while it stays warm.
  • A cooling problem needs testing with tools.
  • Written estimate first, repairs guaranteed for 30 days.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Over Temp Alarm (double freezer drawers)Over Temp Alarm (double freezer drawers) questions
When does the Over Temp alarm sound?

When the freezer drawer is above 6 degrees F (-14 degrees C) for four hours or longer. The audio stops once the temperature is normal again.

Why does it come back every four hours?

The alarm reactivates every four hours while the drawer is still too warm. Pressing Reset Alarm silences it, but it will return if the cause remains.

What if food has thawed?

Check it for safety before you refreeze or eat it. We repair the cooling, quote in writing before work, and give a 30-day warranty. Keep the drawer shut meanwhile.

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Still seeing Over Temp Alarm (double freezer drawers)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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