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Error code · Ice Maker

KitchenAid Undercounter Ice Maker “Service” Light: turn off, turn on, then call

On KitchenAid undercounter freestanding ice makers such as the KUIX535HPS, KUIX335HPS, KUID308HPS or KUID508HBL, the service light indicates that service is needed. The official instruction is simple: turn the ice maker off and back on. If…

Medium · inspection needed
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Code
Service light
Appliance
Ice Maker
Brand
KitchenAid
Warranty
30-day workmanship

What Service light means

On KitchenAid undercounter freestanding ice makers such as the KUIX535HPS, KUIX335HPS, KUID308HPS or KUID508HBL, the service light indicates that service is needed. The official instruction is simple: turn the ice maker off and back on. If the service light turns on again, call for service. The light does not say which part is involved, so testing is required.

Common causes of Service light

  • A one-time glitch that clears when the unit is cycled
  • A sensor, water supply or cooling condition that keeps repeating
  • A part that has started to fail
✓ One safe check you can try

1. Turn the ice maker off with its control. 2. Wait about a minute. 3. Turn it back on. 4. Check that the water supply valve is open and the water line is not kinked. 5. Make sure the air vents are clear. 6. If the service light comes on again, stop and call us.

! Why to stop there
  • The light is generic, and the true cause needs testing
  • Repeated restarts do not fix a developing failure
  • You get a written price first and a 30-day workmanship warranty
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Ice Maker codes

Clean light blinking / Cleaning CompleteKitchenAid Undercounter Ice Maker Message "Clean" Light Blinking: cycle running or interrupted Cleaning Needed / Cleaning Cycle lightKitchenAid Undercounter Ice Maker "Cleaning Needed" Light: time for a descale Replace Filter lightKitchenAid Undercounter Ice Maker "Replace Filter" Light: nine months or 2,000 gallons
Service lightService light questions
What does the service light mean?

It tells you the ice maker needs attention. Cycle it off and on once; if the light returns, a technician should look at it.

Can I keep making ice?

If it makes ice normally after a restart, yes. A light that comes back is a warning to schedule a visit.

What should I check before calling?

Confirm the water supply is on and the vents are clear. Then give us the model number and when the light appears.

Book a visit

Still seeing Service light?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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