KitchenAid Over-the-Range Microwave Message "DOOR" or "OPEN/CLOSE DOOR": start within five minutes

What Door or Open Door Closed means

On KitchenAid over-the-range microwave hood combinations such as the KMHS120ESS or KHMS155LSS, a door message means the door has been closed for five minutes or more without the oven being started. The microwave prompts you this way to avoid unintended operation, such as running with nothing inside. Opening and closing the door resets the prompt.

Common causes of Door or Open Door Closed

Food loaded but the Start pad never pressed
A door that was pushed shut during cleaning
A door switch that reads closed with no cycle running

✓ One safe check you can try

1. Open the door and close it firmly. 2. Pick a program and press Start within five minutes. 3. Make sure nothing, like a dish towel or a bag corner, blocks the latch. 4. If the message returns during a cycle you just started, call us.

! Why to stop there

Normal use needs nothing more than a door action
A true door switch problem requires interlock tests
We quote before we start, and repairs are warranted for 30 days

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on SEKitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem F6E0KitchenAid Over-the-Range Microwave Code F6E0: Main appliance control board Flashing 0:00KitchenAid Countertop Microwave Display Flashing 0:00: The clock lost power F4 E3KitchenAid Combination Microwave Code F4 E3: Exhaust air temperature sensor

Door or Open Door ClosedDoor or Open Door Closed questions

Is this message a breakdown?

No, it is a built-in prompt. The microwave expects a start command after the door closes.

How long before the oven asks me to reopen the door?

About five minutes with the door shut and no program running. Opening and closing it starts the clock again.

What if the message returns right after Start?

That may mean the door switches are misreading the closed state. A technician should inspect them because they are safety devices.

KitchenAid Over-the-Range Microwave Message “DOOR” or “OPEN/CLOSE DOOR”: start within five minutes

What Door or Open Door Closed means

Common causes of Door or Open Door Closed

Other Microwave codes

Still unsure about Door or Open Door Closed?