KitchenAid Smoothtop Range Codes C81, C82 and C83: Cooktop overheat shutoff

What C81, C82 or C83 means

On KitchenAid electric smoothtop and induction ranges, for instance the KSEG700ESS, KFEG500ESS or KSIB900ESS, the codes C81, C82 and C83 tell you the cooking surface got too hot and the automatic shutoff stepped in. If the oven is running, switch it off, give the surface 5 minutes to cool, then turn the cooktop on again and make sure it works.

Common causes of C81, C82 or C83

Surface cooking area overheated
Automatic shutoff triggered
Oven running at the same time

✓ One safe check you can try

1. Switch the oven off if it is on. 2. Turn every cooktop element off. 3. Leave the surface alone for 5 minutes so it cools. 4. Turn the cooktop on again and see whether it heats. 5. If a C8 code comes back, stop using the cooktop and call us.

! Why to stop there

A shutoff that repeats points to the cooktop or its control, which needs testing.
Surface electronics are not owner work.
Pricing is written down before we start, and the repair is covered for 30 days.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Range codes

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C81, C82 or C83C81, C82 or C83 questions

Why did the cooktop shut off?

The surface cooking area overheated, and the automatic shutoff activated to protect it. Turn the oven off if it is running, since it can add heat around the cooktop.

How long should I wait?

Wait 5 minutes for the surface to cool, with the oven off, then turn the cooktop back on and check that it heats as it should.

When do I call?

If C81, C82 or C83 returns after the 5-minute cooldown, call us. A shutoff that repeats points to the cooktop or its control, and we quote the visit in writing first.