KitchenAid Range Showing an H: cooktop surface still hot

What Displaying an H means

On KitchenAid electric smoothtop and induction ranges, such as the KSEG700ESS, KFEG500ESS or KSIB900ESS, an H appears in the heat setting window when any surface cooking area is too hot to touch, even after that area has been turned off. It is a hot-surface indicator rather than a breakdown. The instruction is to allow the cooktop to cool, and the H disappears once the glass has cooled.

Common causes of Displaying an H

A surface cooking area is still too hot to touch after use
Residual heat in the glass keeps the indicator on after the element is off

✓ One safe check you can try

1. Do not touch the glass around the element that was in use. 2. Keep children and pets away from the cooktop. 3. Let the cooktop cool completely; this can take a while after high heat. 4. Check that the H goes out on its own. 5. If it stays lit long after the glass feels cool, note which zone and call us.

! Why to stop there

An H that never clears may mean the cooktop is reading heat that is not there, and that needs testing
The glass top covers live elements, so owners should not remove it
We quote the price in writing before any work, with a 30-day workmanship warranty on repairs

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Displaying an HDisplaying an H questions

How long should the H stay on?

It stays on while any surface cooking area is too hot to touch, even with the area off. The instruction is to allow the cooktop to cool, so the time depends on how hot it got.

Is the H a sign something is broken?

No. It is a warning that a surface is hot. It only becomes a repair question if the H stays on long after the glass has cooled to room feel.

Can I wipe the cooktop while the H shows?

Wait. The glass is still too hot to touch, and a wet cloth on hot glass can scald you. Let the H go out, then clean the surface once it is cool.