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Error code · Range

KitchenAid Range Message “Feature Not Available”: follow the prompt on the display

On KitchenAid freestanding and slide-in ranges such as the KFEG500ESS and KFGG500ESS, the message Feature Not Available message scrolls across the display while you are programming a cook cycle. The range tells you to follow its…

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Code
Feature Not Available
Appliance
Range
Brand
KitchenAid
Warranty
30-day workmanship

What Feature Not Available means

On KitchenAid freestanding and slide-in ranges such as the KFEG500ESS and KFGG500ESS, the message Feature Not Available message scrolls across the display while you are programming a cook cycle. The range tells you to follow its prompt, either PRESS ENTER TO TRY AGAIN or DISABLE POWER TO CLEAR. It means the control detected a problem as you set the cycle.

Common causes of Feature Not Available

  • A problem detected by the control during cycle programming
  • An error that returns after the prompt is followed
✓ One safe check you can try

1. Read the scrolling message and do what it says: press Enter to try again. 2. If it asks to disable power, turn the range off at its breaker for a minute, then restore power. 3. Program the cycle again. 4. If the message returns, stop and call us.

! Why to stop there
  • A message that keeps appearing during programming points to a lasting problem.
  • Finding the cause means testing the control.
  • We give a written price first, with a 30-day warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Feature Not AvailableFeature Not Available questions
Which choice should I make?

Follow what the display says, either PRESS ENTER TO TRY AGAIN or DISABLE POWER TO CLEAR. Then set the cycle again from the start, choosing your function and temperature once more.

Does this message mean the oven is broken?

It means a problem was detected when you set a cook cycle. If trying again works and the message stays away, you may not need service.

When should I call?

Call when the message returns on the next try or every time you program a cycle. A repeated message means the control still has a problem we should find.

Book a visit

Still seeing Feature Not Available?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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