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Model library · KitchenAid Cooktop

KCES956K

KitchenAid KCES956K Glass Cooktop Repair

KitchenAid cooktop

Most common issues on this model

  1. Touch pads slow or dead
  2. One element not heating
  3. Chipped or cracked surface
  4. Relay leaving one element dead

Look for the model letters KCES956K when you want a 36-inch electric cooktop with five elements and touch activated controls; it is also sold as the KCES956KBL and KCES956KSS. Because the surface is one sheet of glass, chips matter as much as electronics.

We inspect the glass first, then test every pad on the panel. A dead element gets the relay-and-heating-part test. If the panel is the problem, we dry and reseat before replacing anything. On a wide surface like this, a repair touches more wiring, so we trace each connection and test every element across its power levels afterward. The pads must answer on the first touch before we call the job finished.

You receive a written price in advance and a 30-day workmanship warranty.

Key features

  • 36-inch electric cooktop
  • 5 elements
  • Touch activated controls
  • Sold as KCES956KBL and KCES956KSS
→Codes

Error codes this model can show

KCES956KKCES956K questions
Should I keep cooking on a chipped KCES956K?

We advise against it. A chip can grow under heat and reach the parts below. We inspect it and explain whether the glass needs replacing.

Why does one element not heat on my KCES956K?

The relay or the element itself has likely failed. We test both and replace the failed one. That is a small repair compared with replacing the whole cooktop.

Does the finish change the repair?

No. KCES956KBL and KCES956KSS share base model KCES956K, so the same parts apply. The parts are identical between finishes, and we confirm the model on the rating plate before we order anything for your cooktop.

Book a visit

Book repair for your KCES956K

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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