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Model library · KitchenAid Dishwasher

KDTM354E

KitchenAid KDTM354E Dishwasher Repair

KitchenAid dishwasher

Most common issues on this model

  1. Door lock signal dropping out partway into the wash
  2. Gasket gap showing after the door is closed
  3. Element that tests open on a meter
  4. Spray arm that binds on its bearing

The KDTM354E is sold in black stainless (KDTM354EBS) and stainless (KDTM354ESS), and in either finish the door does the hard work: it opens and closes thousands of times, and the latch and seal are where that shows.

We close the door and test the latch switch, then check the strike plate for wear. A run through a short cycle with the door seal in view shows any seepage. If the load comes out cold and wet we measure the heating element, and clearing the spray arms completes the check. You get the written price before any part is ordered. Because both the latch and seal wear together, we usually test them as a pair so the second problem does not show up a month after the first repair. If the door has dropped slightly on its hinges, we adjust it as part of the visit.

Key features

  • Dishwasher
  • Sold under the numbers KDTM354EBS and KDTM354ESS
→Codes

Error codes this model can show

KDTM354EKDTM354E questions
My KDTM354E won't start unless I push the door shut. Why?

The latch or its switch is marginal. We test them and look at the strike for wear, then replace the worn piece. This is common when the strike plate wears, and a small adjustment often restores a firm click.

Is a damp floor always the door seal?

No. Hose joints and the inlet valve can leak too. We run the wash and drain phases separately to see where water appears. Tracing where moisture first appears settles the matter, and stops a second leak.

What does black stainless change for repairs?

Only the door panel finish. Inside, repairs match the stainless model, so we simply match the panel part to your plate number. Black stainless uses the same inner parts, so no special service is needed.

Book a visit

Book repair for your KDTM354E

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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