KitchenAid KDTM404K Dishwasher with FreeFlex Third Rack

Owners of the KDTM404K, which also appears as the KDTM404KPS, get a 24-inch fully integrated machine with room for 16 place settings, five wash cycles and a 44 dBA sound rating. The upper level is a FreeFlex rack with jets that rotate, and one cycle senses soil as it washes.
Dirty utensils on that top rack send us straight to its rotating jets, which clog with food. The soil-sensing ProWash cycle depends on a sensor in the water, so a cycle that runs far too long or too short makes us clean and test that sensor before suspecting the board. We also clear the filter and the pump path. The price is in writing first, and our work has a 30-day workmanship warranty.
The rotating jets under that rack are probably clogged. We flush them and check that the water path to the third rack is open. We also check the supply to the third rack so water reaches it.
The soil sensor may be coated with residue and reading dirt that is not there. We clean and test it before considering a board replacement.
Quiet machines hide a slow drain. A blocked filter or pump path shows up as a smell or standing water, so we clear it during the visit.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.