KitchenAid KUIS15NNZB Ice Machine Service
When a KUIS15NNZB stops making ice, the answer lies in one of three places: the water, the sensing or the cooling system. A kitchen or bar install normally gives it a supply line behind the cabinet and a drain below, so there is plenty to check before blaming the machine itself.
Our first step is the sound. A relay that clicks every few minutes without the compressor following it points to the start parts, while a quiet machine with a cold sump suggests the control is not calling for ice. Next, we check the temperature sensing against a reference reading, since an aged sensor can hold the cycle in the wrong mode for hours.
On plumbed jobs we then open the filter housing and test flow at the valve. A written quote comes first, and every repair is covered by a 30-day workmanship warranty.
A click with no compressor start usually means the relay or overload has worn. We test both with a meter, check the compressor windings, and confirm the machine gets full voltage at start so we replace only what has actually failed.
Not necessarily. We first rule out a bad sensor or a loose connector, because those make the control behave the same way. If the board tests bad on the bench readings, we replace it and test a full cycle.
Yes. A restricted filter cuts the water reaching the freeze plate, so ice comes out thin or the cycle times out. We change the filter, then measure flow into the machine.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
