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Model library · KitchenAid Ice Maker

KUIX335H

KitchenAid KUIX335H Ice Maker Service

KitchenAid ice maker

Most common issues on this model

  1. Water inlet valve that opens slowly
  2. Scale on the freeze plate and trough
  3. Drain restriction causing water to stand in the base
  4. Condenser airflow blocked by dust

Under a counter, the KUIX335H is easy to forget until the bin runs low. It is a 15-inch automatic ice maker, and its finishes, the KUIX335HBL, KUIX335HPS and KUIX335HWH, all share one base model.

A good service call here starts with listening. We start the machine cold and follow the sequence: water fill, freeze, harvest, drain. If a step is missing or slow, that is where the problem sits. A fill that takes too long leads us to the valve and screen, and a harvest that never finishes sends us to the freeze plate.

We also vacuum the condenser and check the drain for slime, because both quietly erode performance. By the end of the visit you have seen a full cycle complete. The price is written down before work starts, and you get a 30-day workmanship warranty.

Key features

  • 15-inch automatic ice maker
  • Electric
  • Versions KUIX335HBL, KUIX335HPS and KUIX335HWH
→Codes

Error codes this model can show

KUIX335HKUIX335H questions
What does it mean if my KUIX335H skips the harvest?

The cubes may be freezing to the plate because of scale or low water, so the release never triggers. We clean the plate, test the water supply, and run another full cycle to confirm.

Is slime in the drain a real problem?

Yes. Slime narrows the drain and keeps old water in the sump, which spoils the next batch. We clear the line and sanitize the sump as part of the service.

Can a bad valve cause thin ice?

It can. A partly open valve delivers less water per cycle, so cubes come out small or hollow. We measure the flow and replace the valve only if the numbers fall short.

Book a visit

Book repair for your KUIX335H

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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