KitchenAid KDTE304D Dishwasher Service

On a KDTE304D the lower rack takes the most weight, and the wheels and rail stops are where age shows first: the rack drags, rattles or tilts when pulled out. A KDTE304DPA plate means the same dishwasher, with the revision code KDTE304DPA0.
We check the wheels and the rails, then watch the detergent door open during a short cycle. We also inspect the drain hose joint for seepage and look for scale that has built up in the sump and on the heater. Where the rack has come off its track, we find out whether the rails are bent, and fix those rather than replacing a whole rack. We quote the price in writing first and cover our work with a 30-day workmanship warranty.
Cracked wheels or a worn rail stop. Plates on one side then drag the rack down. We replace the worn parts and test it with a normal load.
The flap probably did not open. We test the latch, its spring and the actuator, and clean residue that holds it shut. Ordering the right wheel for your rack saves a second visit.
Usually a loose hose clip or a weeping hose end. We inspect the drain hose from pump to disposer and tighten or replace what leaks.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.