KitchenAid Built-In Microwave Code 1c2c: touch panel and wiring check

What 1c2c means

Built-in KitchenAid microwaves and combination microwave-wall ovens, for example the KMBP100ESS or the KOCE500ESS, can display 1c2c when the user interface or keypad, or its wiring, may not be working right. The sibling code 1c1c carries the same official wording, so the two differ only in which reading tripped the alarm. The display shows the code and the unit may refuse commands.

Common causes of 1c2c

Worn or contaminated touch panel contacts
A connection between the panel and the control that has loosened
Control board communication dropping out briefly

✓ One safe check you can try

1. Tap Cancel once. 2. Clean the panel with a barely damp microfiber cloth and dry it, keeping cleaner away from the edges. 3. Turn off the circuit breaker for the oven, count to sixty, and turn it back on. 4. Try a simple function such as the clock. A code that returns right away means the panel or wiring needs a professional look.

! Why to stop there

Panel and control wiring are live electrical parts behind the trim
A guess at the part wastes money; testing tells us which piece is bad
You get the price in writing before we start, and a 30-day workmanship warranty afterward

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on SEKitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem F6 EAKitchenAid Built-In Microwave Code F6 EA: Interface control sensed over-temperature Feature Not AvailableKitchenAid Built-In Microwave Message "Feature Not Available": Try again or disable power as the display directs F6E0KitchenAid Over-the-Range Microwave Code F6E0: Main appliance control board

1c2c1c2c questions

What separates 1c2c from its twin 1c1c?

Both point to the keypad, user interface or wiring with the same official meaning. The last character just identifies which of two checks tripped, so the practical steps and the repair path are the same.

Will cleaning the touch panel fix 1c2c?

Only when spilled liquid or grease was the trigger. It costs nothing to try, but if the code returns after the panel is dry and power has been reset, the cause is inside the unit.

Is 1c2c dangerous?

It is not a safety alarm by itself, but a unit that cannot read its keys should not be run unattended. Leave it off until a technician has looked at it.