KitchenAid Over-the-Range Microwave Code F9Q1: Touch pad and its wiring

What F9Q1 means

KitchenAid over-the-range microwave hood combinations, including the KMHS120ESS and KMHC319ESS, show F9Q1 when the user interface touch pad, or its wiring, may have a problem. The touch pad is the panel you press to program the microwave. With F9Q1 displayed, keys may not respond or may behave erratically. The panel may beep without the unit acting on your keys, and the display could freeze or flicker without any of the usual cooking prompts.

Common causes of F9Q1

User interface touch pad that is not registering presses
Wiring between touch pad and control that is loose or damaged

✓ One safe check you can try

1. Wipe the panel with a barely damp soft cloth; moisture or grease can interfere. 2. Press Cancel once and wait. 3. Unplug the microwave, or switch the breaker off, for one minute and restore it. 4. If F9Q1 appears again, stop and call us.

! Why to stop there

The touch pad is glued to the front panel and has a delicate ribbon connection.
Prying at the panel can damage a working control.
Our price is shared in writing before the repair.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on SEKitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem F4 E3KitchenAid Combination Microwave Code F4 E3: Exhaust air temperature sensor F7KitchenAid Over-the-Range Microwave Code F7: Control board or wiring needs a look Flashing Time, Clock, 12:00, Power Loss or Enter TimeKitchenAid Built-In Microwave Messages Time, 12:00 and Power Loss: Set the clock after an outage

F9Q1F9Q1 questions

Can a stuck key cause F9Q1?

It can behave similarly. Wipe the panel, check nothing presses on it, and reset. If the code remains, the pad or its wiring needs replacing.

Do I need a new control board?

Not necessarily. The code names the touch pad and wiring, so we test those before suggesting more. Not necessarily, since the code names the touch pad and wiring, and we test those first.

Does moisture matter?

Steam from the range can reach the panel. Keep it dry and clean; a persistent code still needs a technician. Keep the panel clean and dry; a persistent code still needs a technician to test the pad.