KitchenAid Built-In Microwave Message "Press Cancel to Reset": Clear it, then reset power if Call Service shows

What Press Cancel to Reset means

On KitchenAid built-in microwaves and combination microwave-wall ovens such as the KMBP100ESS or KOCE500ESS, Press Cancel to Reset appears when the control has detected an error. Press Cancel or the Cancel pad to reset. If Call Service shows after pressing Cancel, reset power to the product. The message asks you to clear the condition and try again. Most owners clear it in seconds.

Common causes of Press Cancel to Reset

Momentary error detected by the control
Condition that survives a Cancel and needs a power reset
Recurring control problem if the message returns

✓ One safe check you can try

1. Press the Cancel pad. 2. If Call Service appears, switch the breaker off for one minute. 3. Restore power and run a short test with a cup of water. 4. If the message returns, stop using the microwave and call us.

! Why to stop there

A recurring message means a real problem the control keeps finding.
The control sits behind built-in trim, and opening it is unsafe.
You get a written price before any repair.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on SEKitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem F6 E7KitchenAid Combination Microwave Code F6 E7: Manager board for the upper cavity FC E7KitchenAid Over-the-Range Microwave Code FC E7: Appliance did not join the router F6 E8KitchenAid Combination Microwave Code F6 E8: Manager control stopped responding

Press Cancel to ResetPress Cancel to Reset questions

What if I see Call Service after Cancel?

Reset power at the breaker for about a minute. That clears most one-time cases. If Call Service comes back, a technician should read what the control is reporting.

Is the message dangerous?

It is a protective notice. Stop using the appliance if it repeats, and book a visit rather than pressing on. It is a protective notice, so stop using the appliance if it repeats and book a visit instead of pressing on.

Can I find out which part failed?

Not from this message alone. A technician reads the stored code and tests the circuit. Not from this message alone. A technician reads the stored information and tests the matching circuit.

KitchenAid Built-In Microwave Message “Press Cancel to Reset”: Clear it, then reset power if Call Service shows

What Press Cancel to Reset means

Common causes of Press Cancel to Reset

Other Microwave codes

Still seeing Press Cancel to Reset?