KitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem

What SE means

On KitchenAid over-the-range microwave hood combinations such as the KMHC319ESS or KHMS155LSS, SE means there is a problem with the keypad, also called the user interface, or its wiring. The recommended step is a power reset: monitor the microwave for one minute to see that the code does not display again, then verify operation. Keys may be unresponsive. The display may flicker or beep without accepting keys.

Common causes of SE

Keypad (user interface) that is not working correctly
Wiring to the keypad that is loose or damaged
Momentary glitch cleared by a power reset

✓ One safe check you can try

1. Press Cancel and wipe the panel with a barely damp soft cloth. 2. Unplug the microwave or switch off the breaker for one minute. 3. Restore power and watch the display for one minute. 4. Run a short test with a cup of water. If SE returns, call us.

! Why to stop there

The keypad is part of the front panel and its ribbon is delicate.
Taking the panel off by force can damage a good control.
We quote before work.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on F4 E3KitchenAid Combination Microwave Code F4 E3: Exhaust air temperature sensor F7KitchenAid Over-the-Range Microwave Code F7: Control board or wiring needs a look Flashing ":" or PF in displayKitchenAid Over-the-Range Microwave Display Flashing ":" or PF: Power failed or the clock is off F4 E4KitchenAid Combination Microwave Code F4 E4: Humidity sensor signal missing from the cavity

SESE questions

SE or F9Q1, which one is the keypad?

Both involve the keypad or touch pad and its wiring. They are separate codes, and the technician starts with the one your display shows. Both are listed for the keypad area.

What does the one-minute watch tell me?

If SE does not return in a minute and the microwave runs normally, the code was likely momentary. A quick return means a repair is needed.

Can wet hands cause SE?

Moisture on the panel can confuse the pad. Dry it, reset power and try again. Moisture on the panel can confuse the pad, so dry it, reset power, and try again once before you call.