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Error code · Cooktop

KitchenAid Smoothtop Cooktop Code F2: a surface cooking area that is still too hot

On KitchenAid electric radiant touch-control cooktops such as the KCES550HSS or KECC664BSS, F2 shows while a surface cooking area is still too hot. Remove the pans and the F2 goes away when the area has cooled.…

Low risk · DIY check OK
Code
F2
Appliance
Cooktop
Brand
KitchenAid
Warranty
30-day workmanship

What F2 means

On KitchenAid electric radiant touch-control cooktops such as the KCES550HSS or KECC664BSS, F2 shows while a surface cooking area is still too hot. Remove the pans and the F2 goes away when the area has cooled. If you turn the area back on and F2 reappears, the cooktop is still too hot for that setting, so it protects itself. It is one of the few cooktop messages that is purely informational.

Common causes of F2

  • A cooking area that has not cooled yet after use
  • Pans left on the hot area
  • Restarting an area too soon after heavy cooking
  • A temperature sensor that keeps reporting heat after cooling
✓ One safe check you can try

1. Take the pans off the cooking area. 2. Wait until F2 clears and the glass feels cool. 3. Switch the area back on only when the display is clear. 4. If F2 stays when the glass is cold, call us.

! Why to stop there
  • F2 that never clears points to a sensor or control reading the wrong temperature.
  • That reading comes from under the glass.
  • Our price is written first, and a 30-day warranty stands behind the repair.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Cooktop codes

F2F2 questions
Is F2 an error or a warning?

It behaves like a warning. It tells you the cooking area is too hot to restart and clears when the area cools. Only a code that never clears suggests a problem.

Why does F2 come back when I switch the area on?

The area is still above the safe temperature, so the cooktop refuses to heat again. Give it more time to cool before trying. Pulling the pan off earlier also helps, since a pan keeps trapping heat in the glass below.

When should I call about F2?

If the glass is cold and F2 remains, or it appears quickly at normal use, the temperature sensing may be wrong. We would test it on site.

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Still unsure about F2?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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