KitchenAid Over-the-Range Microwave Code F2Q1: touchpad alert

What F2Q1 means

On KitchenAid over-the-range microwaves such as the KMHS120ESS or KHMS155LSS, F2Q1 indicates there may be a problem with the user interface, which is the touchpad, or the associated wiring. The touchpad is the flat panel on the front. A reading problem makes pads unresponsive or produces the code when you press any key.

Common causes of F2Q1

Touchpad overlay or contacts worn
Connector behind the panel loose
Control not recognizing the touchpad

✓ One safe check you can try

1. Press Cancel. 2. Clean the touchpad with a dry soft cloth. 3. Disconnect the plug and count to sixty. 4. Reconnect and press the Clock pad. 5. If F2Q1 returns, call us.

! Why to stop there

Panels and connectors behind the front are not for home repair
The price is stated in writing before any work
Repairs come with a 30-day workmanship warranty

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on SEKitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem F4E1KitchenAid Over-the-Range Microwave Code F4E1: Cavity thermistor circuit F9QKitchenAid Over-the-Range Microwave Code F9Q: Reset power and watch for a minute F4E4KitchenAid Over-the-Range Microwave Code F4E4: Humidity thermistor or its wiring

F2Q1F2Q1 questions

What does the Q stand for?

Nothing you need to decode. It simply tells the technician which keypad check tripped.

Is the touchpad waterproof?

It resists wiping but not repeated soaking. Use a lightly damp cloth.

Will new pads feel different?

A replacement panel is designed to match, so you should notice no change in feel.