KitchenAid Over-the-Range Microwave Code FC E8: Registration number entered wrongly

What FC E8 means

KitchenAid over-the-range microwave hood combinations, including the KMLS311HSS and KMHC319ESS, show FC E8 when the registration number, called the SAID, was entered incorrectly. A Registration Error follows. Entering the number again usually clears it, and the SAID can be located on the appliance's label or in the app instructions. Cooking is not affected. It is a typing issue far more often than a hardware one.

Common causes of FC E8

SAID number typed incorrectly during registration
Number copied from the wrong label or with a letter swapped for a digit

✓ One safe check you can try

1. Read the SAID number slowly from the appliance's label. 2. Watch for look-alike characters such as 0 and O, or 1 and I. 3. Enter the number again in the app. 4. If the Registration Error remains after a careful second attempt and a router restart, contact us.

! Why to stop there

Typing errors are not a repair matter, and we would not charge you for a fix you can do in a minute.
If the registration never succeeds, a deeper network or module check is the next step.
We quote any visit in writing first.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Probe or Insert ProbeKitchenAid Combination Microwave Message "Probe" or "Insert Probe": Seat the meat probe in its jack PUSH or PSHKitchenAid Built-In Microwave Message PUSH or PSH: The oven is waiting for Start Registration ErrorKitchenAid Over-the-Range Microwave Message "Registration Error": Check the home network and try again Sabbath, Sab, 5Ab, or 5A6KitchenAid Built-In Microwave Display Sabbath, Sab, 5Ab or 5A6: Sabbath Mode is on SEKitchenAid Over-the-Range Microwave Code SE: Keypad or user interface problem F4 E8KitchenAid Combination Microwave Code F4 E8: Inverter or its wiring flagged F9KitchenAid Over-the-Range Microwave Code F9: Two boards and their wiring are suspect Press Cancel to ResetKitchenAid Built-In Microwave Message "Press Cancel to Reset": Clear it, then reset power if Call Service shows

FC E8FC E8 questions

Where is the SAID number?

It is printed on the appliance's label. Check the door frame or cabinet side area when the door is open, and copy it exactly, character by character.

Does FC E8 mean the microwave is broken?

No. It is a registration entry message, and the microwave should still cook normally from its keypad. No. It is a registration entry message, so the microwave should still heat food normally from its own keypad.

When should I call?

Call after two careful entries and a router restart still fail. At that point there may be a connection issue beyond the number. That is when a closer look makes sense.