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Error code · Washer

KitchenAid Front-Load Washer Code F02: drain problem

On KitchenAid KHWS and KHWV front-load washers, such as the KHWS01PWH, KHWS02RWH and KHWV01RSS, F02 means a drain problem. The washer has not been able to empty its water. Some printed guides show it as FO2,…

Medium · inspection needed
Code
F02
Appliance
Washer
Brand
KitchenAid
Warranty
30-day workmanship

What F02 means

On KitchenAid KHWS and KHWV front-load washers, such as the KHWS01PWH, KHWS02RWH and KHWV01RSS, F02 means a drain problem. The washer has not been able to empty its water. Some printed guides show it as FO2, which is the same code. Owners see the cycle stop with water left in the drum. The recommended response is to cancel the cycle twice, unplug the washer, and look at the drain hose.

Common causes of F02

  • The drain hose is kinked
  • The drain hose is frozen
  • The drain hose or line is clogged
  • The drain hose is more than 96 inches (2.4 m) above the floor
✓ One safe check you can try

1. Press Cancel twice and unplug the washer. 2. Check the drain hose for kinks and straighten it. 3. Check that it is not frozen or clogged. 4. Make sure the hose does not rise more than 96 inches (2.4 m) above the floor. 5. Plug in, restart, and call us if F02 returns.

! Why to stop there
  • A kinked, frozen or clogged hose is quick to rule out before any part is blamed
  • A hose set too high produces the same message, and moving it costs nothing
  • If F02 returns with a clear hose, we diagnose the drain and quote in writing before work
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Washer codes

F02F02 questions
What does F02 mean?

F02 is the Drain Problem code. The washer cannot empty its water, and the cycle stops. Some guides print it as FO2, which is the same code.

What should I check first?

Cancel twice, unplug the washer, and check the drain hose for kinks, freezing or a clog. Also check that the hose is no more than 96 inches (2.4 m) above the floor.

What if F02 keeps coming back?

If the hose is clear and set correctly and F02 returns, the drain system needs inspection. Call us and we will diagnose it with a written price first.

Book a visit

Still seeing F02?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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