Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent KitchenAid specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 903-2606 Schedule Service
Error code · Washer

KitchenAid Pro Line Washer Code rL: remove load

On the KitchenAid Pro Line front-load washer KHWV, such as the KHWV01RSS, rL means Remove Load. It appears during the Washer Monthly Maintenance (clean) procedure when items are detected in the drum. The washer sounds an…

Low risk · DIY check OK
Code
rL
Appliance
Washer
Brand
KitchenAid
Warranty
30-day workmanship

What rL means

On the KitchenAid Pro Line front-load washer KHWV, such as the KHWV01RSS, rL means Remove Load. It appears during the Washer Monthly Maintenance (clean) procedure when items are detected in the drum. The washer sounds an error tone and the door unlocks. Owners expect an empty drum for the cleaning routine and find it stopped. Remove the items and press START, and the washer re-checks, which takes about 3 minutes.

Common causes of rL

  • Clothes or other items are in the drum during the maintenance routine
  • A sock or small item is stuck in the drum or door seal
  • The washer is checking correctly for an empty drum
✓ One safe check you can try

1. Open the door, which has unlocked. 2. Remove every item from the drum. 3. Check the door seal for small items. 4. Close the door and press START. 5. Wait about 3 minutes for the washer to re-check. If rL returns with an empty drum, call us.

! Why to stop there
  • rL is a prompt that the drum must be empty, so no part has failed
  • Emptying the drum is the whole fix
  • If rL returns with an empty drum, we inspect the washer and quote in writing before work
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Washer codes

rLrL questions
What does rL mean?

rL is Remove Load. During the monthly maintenance routine the washer detected items in the drum, sounded an error tone and unlocked the door. Nothing is broken; the washer is protecting the cleaning routine.

What do I do?

Take everything out of the drum, close the door and press START. The washer re-checks for about 3 minutes before it continues the routine. Empty drums let it continue.

What if rL comes back with an empty drum?

Check the door seal for small items. If rL still returns on an empty drum, call us so we can look at the washer with a written price first.

Book a visit

Still unsure about rL?

A technician diagnoses it on site and gives you the price in writing before any work starts.

☎ Call the desk ▤ Schedule Service