KitchenAid KDTM354D Dishwasher Service
The KDTM354D, sold in stainless as the KDTM354DSS, is a dishwasher where the lower rack gets heavy use, and so the wheels and rails are what we replace most. A rack that squeals or wobbles on the rails is a sign it is time.
We inspect each wheel and rail stop, check the rack alignment on the track, and then look at the detergent flap opening in a short cycle. After that we trace the drain hose for leaks, and check the heater and sump for scale. In hard-water kitchens that last check explains many spotted loads. The price is written before we begin, and our repair carries a 30-day workmanship warranty. We finish by running a loaded cycle to confirm the rack travels smoothly and the door closes squarely.
Worn or dry wheels rub on the rail. We replace the wheels and check the rail for dents, which restores smooth travel. Dry wheels on a dented rail wear out faster, so we check the rail edge as well.
Wipe the cup and flap clean first. If the flap still sticks, the latch or spring may be worn, which we replace. A sticky cup is often just residue, which a wipe-down and a latch test settle.
A tight cabinet can pinch the drain hose behind the machine. We check the routing when the unit is pulled forward and reroute the hose.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
