KitchenAid KUIC15NHZS Ice Maker Repair

Owners of the KUIC15NHZS usually have it tucked into a bar, a butler’s pantry or a kitchen run, where it makes ice all day without anyone watching it. A machine that old has seen years of mineral deposits, and the build-up on the water path is the thing we trace first.
We shut the unit down, pull the bin, and look at the evaporator and the water trough for scale. Then we measure the water coming in, because a half-closed valve or a kinked line produces the same thin ice as a worn part would. The drain gets traced end to end, since a slow drain brings back water that turns into slush.
Last we vacuum the condenser and check airflow around the cabinet, because a hot, dusty cabinet cannot freeze a full batch. You see a written price before we start, and our work carries a 30-day workmanship warranty.
Mineral scale on the evaporator and the water trough is the usual cause, or a supply valve that only opens part way. We descale the water path, test the inlet flow, and then watch a full freeze cycle to confirm the cubes form properly.
Either the drain is blocked or the drain pump is not clearing the sump. We run water through the line, listen to the pump, and check the fittings for seepage before deciding which part has failed.
It depends on your water hardness, but a descale once or twice a year keeps scale from building. We can clean the water path during a visit and show you how to wipe the bin and condenser between services.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.