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Model library · KitchenAid Cooktop

KCGC500J

KitchenAid KCGC500J Gas Rangetop Service

KitchenAid cooktop

Most common issues on this model

  1. Igniter clicks, burner stays dark
  2. Caps changing the flame
  3. Valve not holding low flame
  4. Lifting or yellow flame

The KCGC500J belongs to the Commercial Style series: a 30-inch gas rangetop with four burners, also sold as the KCGC500JSS. It is built into the counter, often beside a wall oven or above a cabinet, and its burners are what we service most.

With four burners we can compare them against each other, which makes weak ones easy to spot. We clear ports, reseat caps, test igniters and check each valve at low settings. Afterward we light every burner at high, medium and low and confirm that the flame holds without lifting or going out when turned down. A rangetop meant for heavy use deserves a repair that lasts, so we explain what we replaced and why.

Smell gas? Leave and call the gas utility from outside. Written price first, with a 30-day workmanship warranty.

Key features

  • 30-inch commercial style gas rangetop
  • 4 burners
  • Commercial Style series
  • Sold as KCGC500JSS
→Codes

Error codes this model can show

KCGC500JKCGC500J questions
One of the four burners on my KCGC500J burns yellow. Why?

Blocked ports or an unseated cap are the usual causes. We clean the ports, reseat the cap and confirm a steady blue flame. Seeing four together shows the odd one.

Why does the KCGC500J flame go out on low?

The valve may not hold its low opening. We test it and the knob shaft separately and replace the part that fails. We then relight to confirm.

Is the KCGC500JSS different from the KCGC500J?

It is the stainless version of the same base model, so service and parts are the same. The finish does not change igniters, caps or valves, so one procedure covers both, and we still read the plate before ordering parts.

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Book repair for your KCGC500J

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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