F1E9 on a KitchenAid electric radiant touch-control cooktop such as the KCES550HSS says that something is wrong with the Cooktop Control or the wiring running to it. In daily use you may see a cooking area…
F1E9 on a KitchenAid electric radiant touch-control cooktop such as the KCES550HSS says that something is wrong with the Cooktop Control or the wiring running to it. In daily use you may see a cooking area that will not come on, a cooktop that shuts down mid-use or a display stuck on the code. It is a control message, so cleaning the glass and changing pans will not make it go away. Owners usually see it more than once before a repair, because a failing control tends to come back.
1. Turn every cooking area off. 2. Cut power at the breaker for about a minute before restoring it. 3. Check the display and try a single cooking area. 4. If the code returns, stop and book us. 5. Keep the cooktop off at the breaker if it keeps showing the code, rather than trying again and again.
They share one description: a Cooktop Control or wiring problem. Each number marks a different internal check, which we use as a starting clue when we open the cooktop.
A surge can damage the control, so if the code showed up after a storm, mention it. It helps us decide whether to look at the supply as well as the board.
Most control and harness repairs fit into one visit if we have the part. We confirm the part and price before ordering, so there are no surprises.
A technician diagnoses it on site and gives you the price in writing before any work starts.
