A hot, burning or electrical odor from a refrigerator should never be ignored. Learn the likely sources, what to do right away and when to stop using the unit.
Spoiled food causes most refrigerator odors. A hot, acrid, plastic or burnt-electrical smell is another matter. It can come from dust cooking on a warm part, an overheated motor, a damaged cord or a failing electrical part, and any of those deserves attention.
After a storm or surge, a control board can overheat. If the smell appeared right after a power event, say so when you call, as it helps us narrow down the cause quickly.
We inspect the unit with the power safely isolated, tell you what failed and explain whether repair makes sense. Read about the visit on our refrigerator repair page, and check the service area for your neighborhood. Because the smell may involve wiring, we offer 9-12, 1-4 and 4-7 arrival windows, put the repair price in writing before we begin, and cover the work with a 30-day warranty.
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