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Model library · KitchenAid Cooktop

KCGS350E

KitchenAid KCGS350E Cooktop Repair

KitchenAid cooktop

Most common issues on this model

  1. Ignition that keeps clicking, usually from moisture or debris at the igniter
  2. Yellow, ragged or lifting flame
  3. Burner cap off its seat
  4. Burnt receptacle with scorching under a zone

Constant clicking from a KCGS350E, even after the flame is lit, usually means the igniter is wet or coated in boiled-over food. Water gets in when a surface is wiped with too much liquid, and the spark module keeps firing because it senses no stable flame. We dry and clean the igniter, then test the module. The KCGS350ESS version gets identical work.

If you smell gas, do not light anything. Go outside and call the gas utility, then call us once you are cleared to come back.

On a cooktop of this age, we also look at the burner ports, the caps and the electrical receptacles under each zone. Scorched metal under a zone is a sign of a burnt connection that should be replaced right away. Prices are given in writing before any part is ordered, and the work is covered by our 30-day warranty.

Key features

  • Cooktop with burner caps and an ignition system
  • Also sold as KCGS350ESS
  • Discontinued model
→Codes

Error codes this model can show

KCGS350EKCGS350E questions
My KCGS350E clicks nonstop even when no burner is on. What is happening?

Moisture or debris at an igniter can make the spark circuit fire continuously. Turn the knobs fully off, let the area dry, and clean around the igniters. If the clicking continues, we test the igniters and the spark module.

How do I tell if the burner ports on the KCGS350E are blocked?

Look for a flame that is yellow, ragged, or lifting off the burner in spots. Those spots line up with clogged ports. We clean them with the proper tools and recheck the flame color after relighting.

Does a loose cap on the KCGS350E affect cooking?

It does. A cap that sits unevenly changes the flame pattern and the heat that reaches the pan. We reseat it, and if it still rocks we check the burner base for damage.

Book a visit

Book repair for your KCGS350E

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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