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Model library · KitchenAid Washer

KHWS02R

KitchenAid KHWS02R Front-Load Washer Repair

KitchenAid washer

Most common issues on this model

  1. Drain pump clogged by coins, lint or hair, so water remains in the drum
  2. Door lock not engaging, and the cycle will not start
  3. Door boot seal tearing or collecting mold
  4. Drum bearing or shock wear causing loud spinning and vibration
  5. Water inlet valve screens clogged, slowing fills

The KHWS02R is a 27-inch front-load washer with a 3.8 cu. ft. drum and 12 automatic cycles. It usually sits in a laundry room or hall closet, often paired with a dryer on a pedestal or side by side, and it is also sold as the KHWS02RMT in the Meteorite finish.

Front-load washers age at the door boot, the drain pump and the drum support. Moisture left in the boot can cause odor and mold, while loose items drop to the pump and block it. We open the boot and pump filter first, then check the door lock and the inlet screens.

If the drum shakes or sounds rough on spin, we look at the shocks, springs and bearing. A written price comes before the repair, and we stand behind the work with a 30-day workmanship warranty.

Key features

  • 27-inch front-load washer
  • 3.8 cu. ft. capacity
  • 12 automatic cycles
  • Sure Care wash system
  • Meteorite finish (KHWS02RMT)
→Codes

Error codes this model can show

KHWS02RKHWS02R questions
My KHWS02R will not drain at the end of a cycle. What should I check?

Look at the drain pump filter for coins, lint or socks. If it is clean, the pump itself or the hose may be blocked or failing. We test the pump and clear the line.

Why does my front-load washer smell musty?

Moisture stays in the door boot and detergent drawer. Wipe the boot, leave the door ajar between loads and run cleaning cycles. We also inspect the boot for tears and mold buildup.

The washer shakes loudly on spin. Is it dangerous?

Heavy vibration points to an unbalanced load, an unlevel floor, or worn shocks or bearings. Stop the cycle if it walks. We check the levelers, shocks and bearing before it damages the cabinet.

Book a visit

Book repair for your KHWS02R

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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