KitchenAid KECC051H Cooktop Repair

Three finishes share the KECC051H number: the plain KECC051H, the KECC051HBT and the KECC051HWH. Their innards are the same, so a switch or limiter we repair on one applies to all three.
The call we hear most on this cooktop is a zone that will not turn down. The infinite switch behind the knob has welded closed, and the element receives full power however the knob is set. We switch the breaker off, remove the knob, and test the switch before replacing it. Glass is the other issue: a chip on the surface needs inspection before the cooktop is used again, since spills reach the parts below through any break.
If your version has a touch panel and it works only sometimes, we clean it and look at the connection behind it. On a gas configuration, constant clicking points to a wet igniter, and any gas smell means leaving the house and calling the utility. Prices are written before work, and a 30-day warranty applies.
The infinite switch for that zone has most likely stuck closed. Turn the breaker off to stop the heating. We test the switch with a meter and replace it, leaving the rest of the cooktop untouched.
No. The BT and WH versions use the same switches, limiters and glass layout as the plain KECC051H, so parts and procedures carry over from one to another.
Yes. A chip lets liquid reach the hot parts below and can run into a crack. Stop using the cooktop until we have looked at it and given you a written quote.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.