KitchenAid KCES950K Touch Cooktop Fix

Here is a 30-inch electric cooktop, the KCES950K, with five elements and touch activated controls, sold as the KCES950KBL as well. Its smooth glass and sensor panel make for easy cleaning, and also mean repairs come down to the panel, relays and glass.
A visit begins with the pads: each is tested and the connection checked. A cold element is traced to its relay or heating part. The glass is inspected under bright light for hairline cracks. Because the controls are touch activated, every setting change goes through the panel, so a weak pad is noticed immediately. After the repair we run all five elements at several levels and confirm each pad answers on the first touch, with no delay.
We quote in writing before beginning, and the work carries a 30-day workmanship warranty.
Not always. We check moisture, the connector and each pad first. A new panel or board is quoted only when testing shows it has failed.
We test each element's relay and the element itself with a meter. That points to the exact failed part, so only that part is replaced.
We advise against waiting. Heat can spread it, so we inspect and tell you whether the glass should be replaced. Only the color of the trim differs, so the same panel, relay and element parts apply to both.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.