KitchenAid Induction Cooktop Code F25: the cooktop is not getting a steady power supply

What F25 means

On KitchenAid induction cooktops such as the KCIG550JSS or KICU569XSS, F25 reports a problem with the power supply to the cooktop. The cooktop asks for a power reset and one minute of monitoring. If the issue reoccurs, it should be handled as a service matter. Owners notice zones that will not run, or a cooktop that cuts out during cooking.

Common causes of F25

A power supply problem at the breaker or wiring
A loose connection at the cooktop's junction
Voltage dips under load
A power board that cannot cope with the supply

✓ One safe check you can try

1. Turn off all zones. 2. Switch off the breaker for a minute and turn it on. 3. Check the display for a full minute. 4. If F25 returns, do not keep resetting; call us. 5. Do not open the junction box or touch the cooktop's wiring.

! Why to stop there

Supply problems involve house wiring and the cooktop's feed, both of which carry high current.
Only a qualified technician should test them.
We quote first in writing, and our work has a 30-day warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Cooktop codes

F25F25 questions

Is F25 caused by my house wiring?

It can be. The code says the supply to the cooktop has a problem, which may be a breaker, a loose connection or the cooktop's own power circuitry. We check each in turn.

Can I swap the breaker myself?

We would not. Induction cooktops draw a lot of current, and a wrong breaker or a loose lug is a fire risk. Leave breaker and wiring work to a licensed pro or to us.

What if F25 happens only when I cook on several zones?

That suggests the supply struggles under load. Tell us which zones were running; it helps us find whether the feed or the power board is the weak point.