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Error code · Wall Oven

KitchenAid Wall Oven Message “Locked”: the lock feature is on

On KitchenAid electric single, double and combination wall ovens such as the KOSE500ESS or KODE500ESS, Locked, Lock or Loc tells you the lock feature is switched on. With it active, the keypad stops responding and the…

Low risk · DIY check OK
Code
Locked, Lock or Loc
Appliance
Wall Oven
Brand
KitchenAid
Warranty
30-day workmanship

What Locked, Lock or Loc means

On KitchenAid electric single, double and combination wall ovens such as the KOSE500ESS or KODE500ESS, Locked, Lock or Loc tells you the lock feature is switched on. With it active, the keypad stops responding and the door stays latched so nobody starts the oven by accident. The oven is preset unlocked, so someone turned the feature on. Unlock the control and the door to cook again. Once unlocked, the oven returns to normal use.

Common causes of Locked, Lock or Loc

  • Lock feature turned on at the control
  • Lock left on after unintended pad presses
✓ One safe check you can try

1. Find the lock or unlock instruction for your control. 2. Hold the pad your control uses to unlock until the display changes. 3. Wait for the door to unlock, then try the controls. 4. If the oven will not unlock, call us.

! Why to stop there
  • It is a feature, not a failure.
  • A stuck lock may need the control checked.
  • You see a written price first, and the repair has a 30-day warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Wall Oven codes

Locked, Lock or LocLocked, Lock or Loc questions
Why is my oven door locked?

The lock feature was turned on. It shuts down the control pads and locks the oven door to avoid unintended use. It is a setting, and the oven is preset unlocked.

Is it a defect?

No. The lock feature is working as designed. Unlock the control and door using the lock instruction for your model, and the oven returns to normal use.

What if I cannot unlock it?

Call us. If the display still shows Locked after you follow the unlock steps, the control or door may need a check, and we quote in writing before any repair.

Book a visit

Still unsure about Locked, Lock or Loc?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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