On Wi-Fi connected KitchenAid wall ovens that register through the phone app, such as the KOCE900HSS, Registration Error means the oven could not be linked to your account. Registration depends on your smartphone or tablet being…
On Wi-Fi connected KitchenAid wall ovens that register through the phone app, such as the KOCE900HSS, Registration Error means the oven could not be linked to your account. Registration depends on your smartphone or tablet being connected to the internet, so the first question is whether your home network is actually online. The oven still cooks normally; the message concerns connectivity only.
1. On your phone or tablet, open an internet browser and load any page to confirm your home network is online. 2. If the page does not load, restart your router by unplugging it for 30 seconds. 3. Keep the phone or tablet connected to your home Wi-Fi, not mobile data, while registering. 4. Start the registration in the app again. 5. If it still fails with a working network, call us and we will look at the oven.
No. The message concerns linking the oven to the app. Baking, broiling and the other cooking functions still work from the oven's own controls while the registration issue is sorted out.
Use your smartphone or tablet to open an internet browser and load a web page. If it loads, the network is online; if it does not, restart the router first and then try registering again.
Call when your network is clearly working, your phone loads pages, and registration still fails after a second try. At that point the oven's connectivity is the likely area, and we diagnose it with a written price first.
A technician diagnoses it on site and gives you the price in writing before any work starts.