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Model library · KitchenAid Cooktop

KGCC766R

KitchenAid KGCC766R Cooktop Repair Appointment

KitchenAid cooktop

Most common issues on this model

  1. Zone ignoring the dial
  2. Chipped or cracked glass
  3. Touch pads answering late
  4. Igniter that keeps clicking

Two quirks stand out on the KGCC766R. First, a knob that no longer controls its zone: when the heat stays high no matter where the dial sits, an infinite switch has usually stuck closed. Second, glass that has picked up a chip near the edge or from a dropped pot.

We deal with the switch before anything else, since a zone that cannot be turned down is a burn risk. After that we examine the surface under a bright light, tracing any chip to see whether it is cosmetic or runs toward a heating zone. Where touch controls are fitted, we test every pad, because a pad that answers only some of the time can point to a board or a ribbon connection.

On a gas configuration, constant clicking is cleaned and tested separately. The KGCC766RSS plate codes 00 and 01 help us match parts. Estimates are in writing, and a 30-day workmanship warranty follows the job.

Key features

  • Base model KGCC766R
  • Sold as KGCC766RSS
  • Plate revisions KGCC766RSS00, KGCC766RSS01
  • Cooktop category
→Codes

Error codes this model can show

KGCC766RKGCC766R questions
One zone on my KGCC766R stays hot no matter where I set the dial. What should I do?

Turn off the breaker for the cooktop. That behavior usually means a stuck infinite switch. We replace the switch after testing the circuit, and then confirm the zone follows the dial through its full range.

Can a small chip in the glass wait?

We would not wait. Heat can turn a chip into a crack. We inspect it, tell you whether it affects the heating zone, and explain what the repair involves before we begin.

My touch pads only work some of the time. Is the board bad?

Possibly, but moisture or a loose ribbon connection can do the same thing. We test each pad and the connection first, so we replace the board only if the tests point to it.

Book a visit

Book repair for your KGCC766R

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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