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Model library · KitchenAid Refrigerator

KSFS20QE

KitchenAid KSFS20QE Flush-Mount Side-by-Side Repair

KitchenAid refrigerator

Most common issues on this model

  1. Frozen ice bin or a stuck ejector keeping cubes from falling
  2. Interior lamp and door switch trouble, checked first because it can pass for a cooling problem
  3. Split bin walls and chipped shelf edges that come with years of use
  4. Gasket edge that has lost its flex, letting warm air slip in along one side

Rated at 19.7 cu. ft., the KSFS20QE is a Superba series side-by-side designed to sit flush, and the numbers KSFS20QEAL, KSFS20QEBL and KSFS20QEWH belong to the same cabinet. Flush-mount means it is designed to sit level with the surrounding cabinets, so the kitchen was built around it.

Because the doors and interior are what you see every day, the common calls here are about those parts. An ice maker that fills but will not eject, or a bin that has frozen into one block, brings us out. So does a dark interior, which is usually a lamp or door switch. Cracked door bins and shelf trim are ordinary wear, and a door seal that has gone stiff lets warm room air in along one edge, so we check it with a paper strip.

You approve the price in writing first, and we stand behind the repair with a 30-day workmanship warranty.

Key features

  • Side-by-side that mounts flush
  • Capacity: 19.7 cu. ft.
  • Superba series from KitchenAid
  • Rating plate may read KSFS20QEAL, KSFS20QEBL and KSFS20QEWH
→Codes

Error codes this model can show

KSFS20QEKSFS20QE questions
Does flush-mount affect how a KSFS20QE is repaired?

It affects access. The cabinet sits close to its surround, so we plan how much to pull it forward and protect the floor and cabinetry. Most repairs are done from the front or inside.

My KSFS20QEAL ice bin is a solid block. Can you fix it?

Yes. We thaw and empty the bin, then find why the ice melted and refroze, such as a stuck arm or a temperature swing, and run a full harvest cycle to confirm.

Do I need the full KSFS20QEWH number when I call?

It helps. The full number on the rating plate lets us match parts to your exact cabinet. If you only have KSFS20QE, we confirm the rest at the visit before ordering.

Book a visit

Book repair for your KSFS20QE

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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