KitchenAid KSRS27IL Refrigerator Service

Listen to the freezer wall of a KSRS27IL, also sold as KSRS27ILBL, KSRS27ILSS and KSRS27ILWH. A whine that climbs in pitch, or a rattle that changes when you hold the door shut, usually points at the evaporator fan. It is the sound we hear most on this discontinued model.
The condenser fan below deserves attention as well, because poor cooling on a warm day is its calling card. Doors and drains complete the picture: tired hinges let the door rest open, and a silted drain tube sends water where it should not be.
Our visit begins with the evaporator fan and moves downward through the condenser fan, hinges and drain tube. We quote in writing before beginning and cover the repair with a 30-day workmanship warranty.
Usually a rising whine or a rattle inside the freezer wall that changes when the door is held shut. We open the panel, check the blade and bearing, and replace the motor if rough.
Sometimes. Dust on the blades and motor slows it, so we clean first and test. If the motor still drags or the bearings are rough, a replacement is the honest answer.
A drain tube silted with debris is a common cause. We clear and flush it, and we confirm water flows to the pan so the problem does not return in a few weeks.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.