KitchenAid KTLA22EL Refrigerator Troubleshooting and Repair

The KTLA22EL is a discontinued refrigerator, also sold as KTLA22ELSS, and most of the service calls we get for it start with ice. A bin that has fused into one block, or cubes that never drop, usually means the ice maker is filling but not harvesting. Heavy frost on the evaporator is the other half of the picture, because both problems grow from a cabinet running colder or damper than it should.
We pull the bin, check the ice maker’s heater and ejector, and look at what is happening at the back of the freezer. If the evaporator is packed, we test the defrost heater, thermostat and timer one at a time and thaw the coil before it is closed up again.
Cracked bin trim and a dim interior are handled in the same visit. We state the price in writing before starting, and the repair is covered by our 30-day workmanship warranty.
We remove the bin, melt the block, and find out why it formed. Usually the ice maker is harvesting poorly or the freezer is warmer at the door than it should be. We test the ejector, the heater and the water fill.
Yes, thick frost means the heater, thermostat or timer is no longer melting it. We test each with a meter and replace the one that fails, and we confirm the drain is open before the freezer is closed again.
We watch the lamp as the door opens, test the switch with a meter, and check the socket for corrosion. A switch that sticks or a bulb in a loose socket is a quick repair and cheap to rule out.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.