KitchenAid Wall Oven Code 1c2c: Keypad circuit is not answering

What 1c2c means

KitchenAid wall ovens and combination wall ovens can display the lower-case code 1c2c when the user interface keypad, or the wiring serving it, may have a problem. It sits beside 1c1c in the same four-character family. The display holds the code and button presses often do nothing, so baking or broiling cannot be started from the panel. Cooking cannot start from the panel at all.

Common causes of 1c2c

User interface keypad that has stopped sending presses
Wiring between the keypad and the control that has loosened or been damaged

✓ One safe check you can try

1. Clear the panel of any towel, magnet or spill and press Cancel. 2. Turn the oven's breaker off for one minute, then on again. 3. Try to start a plain bake at a low setting. 4. If 1c2c comes back, do not keep restarting; call us.

! Why to stop there

Keypad and wiring look the same from outside, so a meter decides which is bad.
Built-in ovens hide the control behind trim with live voltage.
The written price comes before any work, and our repairs carry a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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1c2c1c2c questions

Is 1c2c different from 1c1c?

The listed meaning is the same, the keypad and its wiring. They are separate codes, so we note which one you see and test that circuit.

Will a reset help?

It can clear a single glitch. If 1c2c returns when you press a key or start bake, the keypad or wiring needs a technician. A glitch is possible, so test once.

Can I use the oven without the panel?

No, the oven needs the panel to start. Stay away from workarounds and book a visit. Not reliably. The oven needs the panel to start, so stay away from workarounds and call us for a visit.